Important Information
PLEASE ENSURE YOUR EMAIL ADDRESS IS CORRECT AND UP TO DATE AS THIS IS OUR FIRST POINT OF CONTACT.
All lots may be viewed on Saturdays at our saleroom for week-end sales and by appointment on the day of sale for week-day sales.
• All lots are sold as seen and carry no warranty or guarantee whatsoever
. ANY LOTS MARKED x2, x4 etc ARE MULTIPLE LOTS AND THE BID PRICE IS FOR 1 (ONE) ITEM SO THE BID PRICE WILL BE MULTIPLIED BY THE NUMBER ITEMS IN THE LOT. If you require further clarification please contact Hertfordshire Auctions.
Whilst we allow you to bid, you have agreed that we may charge your registered card for any appropriate deposit ( as per our standard terms and conditions). Should your card not support a payment, you will be blocked from bidding.
• We do not accept credit or debit cards over the phone, Our preferred payment method is by Bank Transfer. Cash and chip & pin cards are accepted at the counter only ( maximum £5000 cash in single transaction)We do not accept cheques. For those not local unable to pay by bank transfer we will accept cash paid in to our account but subject to an additional 2%.This must be added to the invoice total as it is a charge made by the bank for accepting cash.
• All Lots marked V are subject to 20% VAT on the Hammer Price
• All Lots are subject to Buyers Premium 20% + VAT This will be increased to 25% from 5pm on the first working day after the sale concludes (late payers premium) for bills are not settled on time.The full amount will be charged to the registered card after this deadline has expired unless we are notified in good time of any delay.For weekend sales ( Friday / Saturday /Sunday) the payment deadline is 5pm Monday. For Tuesday sales the payment deadline is Wednesday 5pm
• All Lots are subject to i-Bidder Premium of 3% + vat
• Any buyers who default on payment of purchased items may be “blacklisted” and barred from all further i-bidder sales. Further – any payments taken as deposits on defaulted invoices will be allocated to cover costs in re-selling the items and NOT returned under any circumstances.
IF YOU CAN’T /DON’T PAY – DON’T BID!!! – We have heard all the excuses including the one about the dog bidding on the laptop!
NO COLLECTIONS ON SATURDAYS ARE AVAILABLE DUE TO Live auction taking place.
Pro- forma invoices will be issued before mid-day on the next working day after the completion of the sale. Buyers MUST check their email and spam / junk folders if the email is not received. If not received, you must email us immediately stating ‘’INVOICE NOT RECEIVED’’ in the subject line to enquiries@hertsauctions.com Please do not phone as the phone lines are very busy.
Once paid, we can issue a paid invoice on request by email to enquiries@hertsauctions.com
DO NOT BID UNLESS YOU CAN PAY BY ONE OF THESE METHODS WITHIN THE PRESCRIBED TIMESCALES.
Packing and Shipping policy
Shipping to a UK Destination with a Valid Postcode
Items weighing under 2kgs - from £12 (insured for loss not damage in the post up to £2500 sent by Royal Mail Special delivery)
Items weighing between 2kgs and 10kgs - from £25 (insured for loss not damage in the post up to £2500 sent by Royal Mail Special delivery)
Larger items over 10kgs up to 20kgs - from £15 (insured for loss not damage sent by Interlink Express) Standard conditions limit liability to a maximum cover per consignment of £13 per kilo with an excess of £50. Exclusions apply and some goods travel at own risk*All fragile items are shipped at purchasers risk, this includes all glass and china items .
If you have included a mobile phone number on your registration, we will pass this on to Interlink and the driver will send you a text to advise you of approximate delivery time.
Shipments will generally be packed and dispatched in the order in which they are paid
Larger Shipping items we can arrange ie pallets via a pallet network. Pallets can be packed and shipped from £60
ALL ITEMS REQUIRE A SIGNATURE ON RECEIPT
ALL ITEMS MUST BE PAID FOR IN FULL BEFORE A QUOTATION CAN BE ARRANGED
Small Items weighing under 2kgs- from £15 (insured for loss but not damage in the post) Packed parcel dimensions not to exceed 30x30x30cms sent by Royal Mail International Signed For
Items weighing over 2kgs- from £35 (insured for loss but not damage in the post sent by Royal mail Global Priority)
International shipping and offshore destinations including Isle of Man, Isle of White.
We are now able to offer UK offshore shipping using Interlink Express but at a higher rate than on the mainland.
We are also now able to offer limited international shipping using Interparcel and the price will be quoted after the items are packed and the purchase invoice has been paid.
Packing cost £5 per item or group of small items. If we are unable to offer packing, we will put you in touch with MBE who offer this service combined with shipping.
Please note all costs plus vat at the current rate.
Under no circumstances will we allow couriers to collect from us. This is for obvious security reasons.
Please remember that all lots are at the risk of the Purchaser from the time of the fall of the hammer. Should purchasers require specialist packing for shipping please contact us for advice.
We will usually include an invoice for packing and shipping on your pro- forma invoice. Should you not require this and are planning to collect items personally, simply notify us and we will remove this from your invoice.